Terms of Service

Effective Date: January 26, 2026

Welcome and Agreement

Welcome to the radiantbarrierusa.com website (the "Site"). The Site is operated by Radiant Barrier LLC, doing business as Radiant Barrier USA ("Radiant Barrier USA," "Company," "we," "us," or "our"). These Terms of Service (the "Terms") govern your access to and use of the Site, as well as any purchases you make through or in connection with the Site. By accessing the Site, placing an order, or using our products, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree to these Terms, please do not use the Site or purchase our products.

You are responsible for ensuring that your use of the Site is lawful in the place from which you access it.

Company and Contact Details

Radiant Barrier USA
1130 E. Kearney Street
Mesquite, Texas 75149

Phone: 1 (800) 914-4155
Email: info@radiantbarrierusa.com

Who May Use the Site

The Site is intended for business and trade users in the United States. It is not directed to children under 13 years of age. By using the Site, you represent that you are at least 13 years of age. If you use the Site on behalf of a business or organization, you represent that you are authorized to bind that entity to these Terms.

Changes to These Terms

Radiant Barrier USA may update these Terms from time to time. The effective date above shows when the Terms were last revised. Your continued use of the Site after any change means you accept the updated Terms. We encourage you to review these Terms periodically.

Privacy

Your use of the Site is also subject to our Privacy Policy and Cookie Policy. Please review those documents to understand how Radiant Barrier USA collects, uses, and protects information.

Ownership and Permitted Use

All content on the Site, including text, graphics, logos, icons, images, downloads, data sheets, product descriptions, and design, is owned by Radiant Barrier USA or by our licensors and is protected by United States and international intellectual property laws.

You may view the Site and download publicly available PDFs and resources for your internal business use, provided you keep all proprietary notices intact. Any other use—including copying, modifying, distributing, performing, displaying, or creating derivative works—requires prior written consent from Radiant Barrier USA.

"Radiant Barrier USA" and related names, logos, and product names are trademarks or service marks of Radiant Barrier USA. Other names and logos appearing on the Site may be the property of their respective owners.

Restrictions

You may not:

Copy, reproduce, or distribute our content without written permission
Use our trademarks or branding without written consent
Reverse engineer our products or manufacturing processes
Remove or alter any proprietary notices on our products or content

Dealer and Reseller Content

Authorized dealers may use approved marketing materials as specified in their Dealer Agreement.

Products and Services

Product Description

Radiant Barrier USA manufactures and sells reflective insulation products, including but not limited to:

Radiant barrier foil products
Bubble insulation (single and double layer)
Foam-core reflective insulation
Vapor barriers
Insulation accessories and installation materials

Product Performance

Our reflective insulation products are designed to reflect radiant heat when installed with an adjacent air space. Product performance depends on:

Proper installation according to manufacturer guidelines
Maintenance of required air space adjacent to reflective surfaces
Environmental conditions and building configuration
Compliance with local building codes

Technical Specifications

All product specifications, R-values, and performance claims are based on standardized testing conditions. Actual performance may vary based on installation quality, environmental factors, and building design. R-values stated for reflective insulation assemblies include the contribution of the required air space.

No Engineering, Architectural, or Code Advice

The Site provides general information about reflective and bubble insulation products and related accessories. This information is not engineering, architectural, or building code advice. Assembly performance depends on design, climate, ventilation, installation, and surrounding materials. Always follow applicable codes and manufacturer instructions, and consult qualified professionals when required.

Installation and Use

Installation Requirements

Proper installation is critical for product performance. All reflective insulation products require:

An air space of at least ¾ inch adjacent to the reflective surface
Installation according to manufacturer guidelines and local building codes
Proper sealing of seams with approved foil tape
Appropriate fastening methods for the substrate

Professional Installation

We recommend professional installation for optimal performance. Radiant Barrier USA is not liable for issues arising from improper installation, including but not limited to:

Failure to maintain required air space
Improper fastening or sealing
Installation not compliant with local codes
Damage during installation

Building Codes

The Buyer is responsible for ensuring that product use and installation comply with all applicable local, state, and federal building codes and regulations.

Quotes, Orders, and Samples

Information on the Site is not an offer to sell. Quotes, pricing, lead times, warranties, and other commercial terms are provided by the Radiant Barrier USA sales team and, if you proceed with an order, are governed by the written sales terms in your quotation, order acknowledgement, invoice, or supply agreement. If there is a conflict between the Site and written sales terms, the written sales terms control.

Warranties

Limited Product Warranty

Radiant Barrier USA warrants that our manufactured products will:

Meet published specifications at the time of sale
Be free from defects in materials and workmanship
Maintain reflective properties under normal use conditions

Warranty Period

Our standard warranty period is ten (10) years from the date of purchase for material defects and reflectivity performance when properly installed.

Warranty Exclusions

This warranty does not cover:

Damage from improper installation or handling
Normal wear and tear
Damage from fire, flood, or other natural disasters
Exposure to chemicals or corrosive environments
Products not installed according to guidelines
Consequential or incidental damages

Warranty Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN THIS LIMITED WARRANTY, OUR PRODUCTS ARE SOLD "AS IS." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Acceptable Use

You agree not to use the Site in any unlawful, harmful, or abusive manner. Specifically, you agree not to:

Attempt to gain unauthorized access to the Site or its systems
Interfere with or disrupt the Site or its infrastructure
Introduce malware, viruses, or other harmful code
Misrepresent your identity or affiliation
Use the Site for any fraudulent or deceptive purpose
Harvest or collect user data without authorization

Radiant Barrier USA may monitor Site use and may suspend or block access if we believe these Terms are violated.

User Submissions

If you send messages, files, product feedback, photos, or other material through the Site or by email in connection with the Site (collectively, "Submissions"), you grant Radiant Barrier USA a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display those Submissions for the purposes of:

Responding to your inquiries
Providing quotes and supporting customers
Improving the Site and our products
Showcasing installations (with your explicit permission)

Do not send confidential or proprietary information through public forms on the Site.

Third-Party Links and Tools

The Site may link to third-party websites or provide access to third-party resources. Radiant Barrier USA is not responsible for the content, policies, or practices of third parties. Use third-party sites at your own risk and review their terms and privacy policies.

Dealer and Commercial Accounts

Dealer Program

Approved dealers are subject to additional terms as specified in their Dealer Agreement, including:

Minimum order requirements
Pricing and discount structures
Territory restrictions (if applicable)
Marketing and branding guidelines

Commercial Credit

Commercial credit accounts are subject to credit approval and separate credit terms.

Disclaimer of Warranties

The Site and all content are provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, Radiant Barrier USA disclaims all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties arising out of course of dealing or usage of trade.

Radiant Barrier USA does not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

Limitation of Liability

Damage Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RADIANT BARRIER USA AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY:

Indirect, incidental, consequential, special, exemplary, or punitive damages
Lost profits, revenue, data, or business opportunities
Property damage beyond the product itself
Personal injury not caused by product defects
Damages arising from improper installation or use
Damages arising out of or relating to the Site or these Terms, even if advised of the possibility of such damages

Maximum Liability

For any claim relating to products purchased from Radiant Barrier USA, our total liability shall not exceed the purchase price paid for the specific product giving rise to the claim.

For any claim relating solely to the Site (not involving a product purchase), the total liability of Radiant Barrier USA will not exceed one hundred United States dollars (US$100).

Time Limitation

Any claim or action arising from the purchase or use of our products or the Site must be commenced within one (1) year after the cause of action accrues.

Jurisdictional Limitations

Some jurisdictions do not allow certain limitations. Where those laws apply, the limitations in this section apply to the maximum extent permitted.

Indemnification

You agree to defend, indemnify, and hold harmless Radiant Barrier USA and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Site or our products
Your violation of these Terms
Your violation of any third-party rights
Any claim that your installation or use of our products caused damage to persons or property
Your misuse of the Site

Copyright Concerns and DMCA

If you believe that material on the Site infringes your copyright, send a notice to the contact listed below that includes:

Your physical or electronic signature
Identification of the copyrighted work you claim has been infringed
Identification of the material you claim is infringing and its location on the Site
Your contact information
A statement that you have a good-faith belief that the use is not authorized
A statement that the information in your notice is accurate and that you are authorized to act

Radiant Barrier USA will respond in accordance with applicable law.

Dispute Resolution

Informal Resolution

Before initiating formal legal proceedings, you agree to contact us to attempt informal resolution of any dispute.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Jurisdiction and Venue

You consent to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas for any dispute that arises from or relates to these Terms, the Site, or our products.

Waiver of Class Action

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Force Majeure

Radiant Barrier USA shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to:

Natural disasters, acts of God, or severe weather
War, terrorism, or civil unrest
Government actions or regulations
Labor disputes or strikes
Supply chain disruptions
Pandemics or public health emergencies

Termination

Radiant Barrier USA may suspend or terminate your access to the Site at any time, with or without notice, for any reason or no reason. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and governing law.

General Terms

These Terms, together with our Privacy Policy and Cookie Policy, and any applicable Dealer Agreement, form the entire agreement between you and Radiant Barrier USA regarding the Site and our products.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

The failure of Radiant Barrier USA to enforce any right or provision is not a waiver of that right or provision.

You may not assign your rights or obligations under these Terms without the prior written consent of Radiant Barrier USA. Radiant Barrier USA may assign these Terms in connection with a corporate transaction.

Contact Information

Questions about these Terms or the Site can be directed to: